Why choose Access Health Louisiana?
Access Health Louisiana (AHL) is the leader in high quality and convenient healthcare at affordable prices. Our organization started in 2002 to meet Louisiana’s public health needs post-Hurricane Katrina. Over the years, we have expanded services by operating 53 community health centers and school-based health centers located throughout 16 parishes in Southeast Louisiana.
We are the leader in providing quality healthcare to patients of all ages. Our friendly team of board-certified providers are all accepting new patients. Same-day appointments are available at most clinics. Telemedicine appointments and teletherapy appointments are also available.
All of AHL’s community health centers operate in “high-need” areas where access to care is difficult. No patient is ever turned away for treatment at any of our clinics due to their ability to pay. Access Health Louisiana accepts most commercial insurances, Medicaid, Medicare and for those who are uninsured, we offer an income-based sliding-fee scale.
No insurance? No problem. AHL is committed to making sure that everyone in Southeast Louisiana has “access” to quality, affordable and convenient care. We accept all commercial insurances, Medicaid and Medicare. For patients without insurance coverage, we offer a sliding-fee scale. This means you only pay for what you can afford. Our patient care coordinators will only charge you based off your current income and household size. Many cash-paying patients pay as little as $15 for an exam.
Need Medicaid? We have certified Medicaid Application Counselors on site and on staff to help you apply for benefits. In a matter of minutes, you can qualify for free healthcare through one of the Bayou Plans.
If the cost of your prescription drugs is getting you down, then let our team welcome you to the federal 340B prescription drug plan. One of the benefits of being a patient of AHL is that you have access to thousands of prescription drugs at affordable prices. 340B prescriptions are filled by your neighborhood pharmacists and you can pick up your medication close to your home. If transportation is an issue, then have your prescription filled through our Access Health Louisiana Pharmacy. Our pharmacy offers free home delivery of your medications.
These are just some of the many reasons why entrusting your family’s healthcare to Access Health Louisiana is a smart choice.
Access Health Louisiana provides
access to care for all regardless of ability to pay.
We accept commercial insurance, Medicaid and Medicare.
A sliding fee scale (discounted fee schedule) is available to
those who qualify.
Please see front desk receptionist for details
• Provide accurate and complete information about present complaints, past illnesses,
hospitalizations, medications, and other matters relating to your health.
• Report unexpected changes in your condition to your doctor or nurses.
• Report your pain and work with the staff to get your pain under control.
• Follow the treatment plan recommended by the clinical staff and/or physicians.
• Ask questions if you do not understand your treatment or what is expected of you.
• Keep appointments and when unable to do so for any reason, notify Access Health Louisiana.
• Provide accurate insurance and payment information to the clinic at the time of registration or service.
• Ensure that the financial obligations of your health care are fulfilled as promptly as possible.
• Follow the clinic’s rules and regulations affecting patient care and conduct.
• Be considerate of the rights of other patients and clinic personnel.
• Be respectful of the property of other people and of the clinic.
• For thoughtful consideration of your wishes about end-of-life and to communicate those wishes through advance directives.
PATIENT BILL OF RIGHTS
AS A PATIENT, YOU HAVE THE RIGHT:
• To be treated with courtesy and respect, with appreciation of individual dignity and protection of privacy.
• To an accurate and reasonable response to your questions.
• To know who provides your medical services and who is responsible for your care.
• To know what support services are available, including interpreters and resources for the disabled.
• Be given information regarding diagnosis, planned course of treatment, benefits, alternatives, risks and prognoses.
• Refuse any treatment, to the extent permitted by law, and to inform you of the alternatives and consequences of refusing treatment.
• Receive, upon request, information and counseling on the availability of known financial resources for your care.
• Receive a copy of the itemized bill in a clear and understandable manner and to have charges explained to you upon request.
• Receive an estimate of charges for medical care, if required, prior to treatment.
• Impartial access to medical treatment or placement, without regard to race, national origin, religion, sexual orientation, gender identity/expression, physical handicap or source of payment.
• Treatment of any emergency medical condition that would deteriorate without treatment.
• To appropriate assessment and management of your pain and to be involved in decisions about how to manage your pain.
• To be informed if medical treatment is for experimental research and to consent to or refuse to participate in experimental research.
• Express grievances regarding any violation of your rights through the health care provider’s grievance procedure and/or to the appropriate authorized state agency as indicated. Contact the Administration at 504-575-3700.
• Personal and informational privacy within the law.
• Reasonable safety in clinic procedures and environment.
• Reasonable and informed participation in decisions about your health care.