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Welcome to the AHL Telemedicine Patient Waiting Room
Using Telemedicine is easy with Access Health Louisiana. It’s private, safe and convenient. Your appointment is confidential and no recording of your conversation will ever take place. You can initiate a telemedicine visit by utilizing a smartphone, tablet or computer.
- First, call 1-877-580-2066 to schedule an appointment to speak with a telemedicine provider at Access Health Louisiana. A member of our call center will schedule you with a time to video chat with a provider.
- Next, when it’s time for your appointment, a member of the Access Health Louisiana clinical team will call you and ask you some questions to prepare you for your visit with your provider. Please be prepared to have your driver’s license information, as well as your insurance card available.
- Once the information is gathered, they will ask you to go to accesshealthla.org, click on the blue bar at the top of the homepage where it says “Enter the Telemedicine Waiting Room”, follow the steps to log in and you will be connected with your provider via video chat. To help ensure the highest level of care, be prepared to have the following information available for your provider (if possible), such as: your weight, your blood pressure, your blood pressure or blood sugar level logs (if you regularly keep one for your doctor). Click here to find out how to accurately read your blood pressure at home and understand the blood pressure readings according to the American Heart Association. Click here to watch a video on how to take your blood pressure correctly at home.
Click on the video below to find out what items you need to help you prepare for a Telemedicine Visit with Access Health Louisiana.
Click on the videos below to see how easy it is to access your telemedicine appointment with an Access Health Louisiana provider.
Telemedicine vs. In-Person Patient Visits:
The quality of physician-patient communication is a critical factor in treatment outcomes and patient satisfaction with care. A recent study by web-based Electronic Health Record comparison site Software Advice asked patients if they prefer in-person visits as opposed to telemedicine visits with their provider. The objective of the study was to determine whether physical separation and technology used during telemedicine have a negative effect on physician-patient communication. The results were interesting. 75-percent of those surveyed expressed that they prefered using a telemedicine service instead of an in-person visit. While patients expressed strong interest in telehealth services, they still had a number of concerns, such as: missing in-person interaction, technical issues, lack of personal touch to name a few. Software Advice also asked participants in the study who had used telehealth services within the past year about the benefits of using the video consultations. Most people surveyed felt that telemedicine offered them high quality care, the convenience of not having to travel outside their home for a visit, seeing their doctor from the comfort of home, quicker access to care, shorter patient wait times, the ability to avoid exposure to other illnesses in a normal clinic patient waiting room and lower cost of care.