Access Health Text Messaging Privacy Policy
At Access Health Louisiana (“we,” “us,” or “our”), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you subscribe to and receive text messages from us. By subscribing to our text messaging service, you agree to the practices described in this policy.
- Information We Collect
When you subscribe to receive text messages from us, we may collect the following information:
- Phone Number: We collect your mobile phone number to send you the text messages you’ve subscribed to.
- Message Content: We collect the content of the messages you send to us and those you receive from us.
- Opt-In Information: If you choose to receive text messages, we will securely store your consent information.
- How We Use Your Information
The information we collect from you is used to:
- Send you text messages about Access Health Louisiana products, services, promotions, and updates.
- Communicate with you for customer service and support purposes.
- Analyze and improve our text messaging services and communications.
- Sharing of Information
We do not share your mobile information with third parties or affiliates for marketing or promotional purposes. The following exceptions apply:
- Consent Data: Any opt-in data or consent you provide will not be shared with third parties.
We respect your privacy and ensure that your data is not disclosed without your consent, unless legally required.
- Data Security
We use appropriate security measures to safeguard your personal information. Your data is protected from unauthorized access, disclosure, alteration, or destruction using encryption, secure systems, and monitoring.
- Opting Out
You have the right to opt out of receiving text messages from Access Health Louisiana at any time. To stop receiving messages, simply reply “STOP” to any text you receive from us. Once you opt out, we will immediately stop sending you messages.
- Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy as needed. If changes are made, we will notify you via text message. Any updates will be effective as soon as they are posted.
- Contact Us
If you have any questions or concerns regarding this Privacy Policy or your personal information, please contact us at:
Access Health Louisiana
2900 Indiana Ave
carol.amin@accesshealthla.org
985-307-1649
accesshealthla.org
Date: October 2024
