Access Health Louisiana Text Messaging Communications | Effective Date: July 2026
By providing your mobile phone number and opting in to receive text messages from Access Health Louisiana (AHL), you agree to these Terms and Conditions.
1. Scope of These Terms
These Terms and Conditions apply to SMS/text messages sent by Access Health Louisiana related to your healthcare services and interactions with AHL.
Messages may include reminders, scheduling-related information, care coordination notices, health outreach, service announcements, patient satisfaction surveys, and other healthcare-related communications.
2. Consent to Receive Messages
By enrolling in our text messaging communications, you authorize Access Health Louisiana to send automated and non-automated text messages to the mobile number you provide.
Your consent to receive text messages is voluntary and is not required to receive medical treatment, healthcare services, or benefits from Access Health Louisiana.
3. Message Frequency
Message frequency may vary based on your appointments, healthcare needs, and interactions with Access Health Louisiana.
4. Message and Data Rates
Message and data rates may apply according to your mobile carrier plan. Access Health Louisiana is not responsible for any charges imposed by your wireless provider.
5. Privacy and Security
Access Health Louisiana takes reasonable measures to protect your personal information. However, text messaging is not always secure, and messages may be viewed by others who have access to your mobile device.
Please avoid sending sensitive personal or medical information through text message unless specifically instructed to do so by Access Health Louisiana.
Information collected through our text messaging communications is subject to our Privacy Policy.
6. Opting Out
You may opt out of receiving text messages at any time by replying STOP.
After you send STOP, you may receive one final confirmation message confirming your request has been processed.
7. How We Use and Share Information
We do not sell, share, or disclose your mobile information or opt-in data to third parties or affiliates for marketing or promotional purposes.
Your information is used only to support our text messaging services or as required by law.
8. Supported Carriers
Message delivery depends on your wireless carrier. Access Health Louisiana is not responsible for delayed or undelivered messages.
9. Changes to Terms
Access Health Louisiana reserves the right to modify these Terms and Conditions at any time.
Updated terms will be posted on the organization’s website and will become effective upon posting.
10. Contact Information
If you have questions about these Terms and Conditions, please contact Access Health Louisiana at 1-866-530-6111.
By providing your mobile number and opting in to receive text messages from Access Health Louisiana, you acknowledge that you have read and agree to these Terms and Conditions.
Reply STOP to opt out.
